Privacy Policy

Spotlight Risks customer and website user privacy policy

This privacy policy tells you what to expect us to do with your personal information.

Our contact details

What information we collect, use, and why

We may collect Personal Data from you or third parties in the course of our business, including through your use of our Web Site, when you contact or request information from us, when you engage our services or as a result of your relationship with one or more of our staff or clients.

We collect or use the following information to provide services and goods, including delivery:

Names and contact details
Date of Birth
Addresses
Purchase or account history
Account information
Website user information (including user journeys and cookie tracking)
Identification documents

We also collect or use the following information to provide services and goods, including delivery:

Racial or ethnic origin
Gender
Religious or philosophical beliefs
Sexual orientation information

We collect or use the following information for service updates or marketing purposes:

Location data
Purchase or viewing history
Website and app user journey information

We also collect or use the following information for service updates or marketing purposes:

Racial or ethnic origin
Religious or philosophical beliefs
Gender
Sexual orientation information

We collect or use the following information for research or archiving purposes:

Location data
Purchase or viewing history
Website and app user journey information
Personal information used for administration of research
Personal information used for the purpose of research

We also collect or use the following information for research or archiving purposes:

Racial or ethnic origin
Gender
Religious or philosophical beliefs
Sexual orientation information

We collect or use the following information to comply with legal requirements:

Names and contact details
Date of birth
Identification documents
Financial transaction information

We also collect or use the following information to comply with legal requirements:

Racial or ethnic origin
Gender
Religious or philosophical beliefs
Sexual orientation information

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent
Contract
Legal obligation
Legitimate and Vital interests:

We collect or use basic and personal information provided by users/clients of Spotlight Risks services to improve user experience and service provision options, as well provide more accurate and effective risk advisory services.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Legitimate and Vital interests:

We collect or use basic and personal information provided by users/clients of Spotlight Risks services to improve user experience and service provision options, as well provide more accurate and effective risk advisory services.

Our lawful bases for collecting or using personal information for research or archiving purposes are:

Legitimate and Vital interests:

We collect or use basic and personal information provided by users/clients of Spotlight Risks services to improve user experience and service provision options, as well provide more accurate and effective risk advisory services.

Our lawful bases for collecting or using personal information for legal requirements are:

Consent
Contract
Legal obligation
Legitimate and Vital interests:

We collect or use basic and personal information provided by users/clients of Spotlight Risks services to improve user experience and service provision options, as well provide more accurate and effective risk advisory services.

Where we get personal information from

People directly
Third parties:
Information made publicly available online.

How long we keep information

We will retain client information for as long as is genuinely needed - to provide requested/pre-approved bespoke client services. Once the service has been fulfilled, information relating to the client will be removed.

Who we share information with

Data processors: Web Service Support: Squarespace

This data processor does the following activities for us: They manage our website and server.

Others we may share personal information with

Professional or legal advisors
Financial or fraud investigation authorities
Relevant regulatory authorities
Professional consultants

Sharing information outside the UK

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy policy.

Your right to manage cookies – You can manage your Cookie Preferences on the Spotlight Risks website (after Accepting or Denying them on the banner that appears on the top of the website on your initial visit) by going to the bottom of any Spotlight Risks website page and selecting Cookie Preferences on the bottom left corner.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy policy.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

8 July 2024